IT MANAGEMENT STAFF RETENTION: 16 Ways to Retain Technical Staff. A recent study indicates that companies in the IT industry (amongst the Fortune 500) experience the highest turnover rate. Good employees quit because they feel undervalued, underwhelmed, underpaid, or overworked.
ATTN: Federal & State CTOs CIOs CISOs: Daily Tech Update – January 12, 2016
BIG DATA CUSTOMER SERVICE: What Big Data Can Do For Your Contact Center. Almost two-third of contact center operations depends on voice services. But the future of contact centers is no more limited to just voice calls. A recent survey
ATTN: Federal & State CTOs CIOs CISOs: Daily Tech Update – December 28, 2015
BIG DATA CUSTOMER SERVICE: What Big Data Can Do For Your Contact Center. Almost two-third of contact center operations depends on voice services. But the future of contact centers is no more limited to just voice calls. A recent survey
FYI: Federal & State CTOs CIOs CISOs: Daily Tech Update – December 18, 2015
DATABASES MongoDB: Over 680TB of Data Exposed in MongoDB Databases. There are at least 35,000 publicly accessible and insecure MongoDB databases on the Internet, and their number appears to be growing. Combined they expose 684.8 terabytes of data to potential