BIG DATA CUSTOMER SERVICE: What Big Data Can Do For Your Contact Center. Almost two-third of contact center operations depends on voice services. But the future of contact centers is no more limited to just voice calls. A recent survey
ATTN: Federal & State CTOs CIOs CISOs: Daily Tech Update – December 28, 2015
BIG DATA CUSTOMER SERVICE: What Big Data Can Do For Your Contact Center. Almost two-third of contact center operations depends on voice services. But the future of contact centers is no more limited to just voice calls. A recent survey
